The CRM allows you to see all the interactions a customer has had with your company, including previous purchases, inquiries, and feedback. This information enables you to personalize your communication with the customer, making them feel valued and understood.
When quote and invoice information is centralized in a CRM, it can be easily shared with other members of the sales team or other departments within the organization. This improves visibility and collaboration, leading to better decision-making and more effective communication.
Were they interested in what you sent them last month? 2Shapes will remind you of everything the next time you will open your customers’ file when they are back to your jewelry store.
2Shapes doesn’t require any installation; don’t worry about complex installations in your store; 2Shapes works on any device, and you will love it on an iPad or a phone.