There is no denying that 2Shapes is a business tool, made to boost your jewelry sales, design and manufacturing. Therefore, it is only natural that we give you some tips on how to increase your sales a little bit more.
When it comes to providing an excellent customer experience, it is not only the more abstract factors that count, but also some basic ones that many professionals overlook because they focus on more complex agents, such as the background music, the scent of your store, or the color of your facilities.
Don’t get us wrong, abstract factors are a big part of your customer’s experience, but they are the fundamental actions that your customer will use as a basis for building their expectations.
We are talking about greeting your customers when they enter the store to show that you are a professional but also a human being, offering them something to drink and a place to sit to make them feel as comfortable as possible, or providing advice to help. they find your proposal unique.
2Shapes products provide different ways to approach your customer, for example:
- 2Shapes is intended to be used in-store by your sales staff or just by your customers. It does not require any previous experience with jewelry design and is strongly purchase oriented. It displays your catalog to the customer and allows them to customize any design.
- 2Shapes for Rhino focuses more on design than sales, it is made to be used by a jewelry designer, which makes the customer assume the role of a spectator with little direct interaction. It gives more freedom to the designer at the expense of not allowing the client to use the software.
Despite the differences, with both solutions you can offer an excellent consulting service. You just need to choose the right tool that suits your business. If you have a jewelry store, then you should opt for 2Shapes POS. Are you a jewelry designer? Then 2Shapes for Rhino is for you.